FAQ Choose Quetions Group

It is a national platform that provides a package of supportive and e-services to government agencies to develop their human resources with the aim of refining and developing the capabilities of the government employee.

  1. Service Promotions
  2. Statement Service
  3. My Data Service
  4. Grievance Service

  1. Contribute to improving the government work system and raising it to international quality levels.
  2. Upgrading the level of human resources services and investing in human capital.
  3. Governance of procedures and regulations in accordance with what is stated in the executive regulations for human resources.
  4. Contribute to raising the efficiency and effectiveness of government agencies

  1. Individuals
  2. Government agencies

An electronic service that enables government agencies to promote their employees, either through subtraction and comparison or by exceptional promotion, which contributes to the governance of the entire promotion process of all kinds.

for employees

  1. Log in through the national unified access to the Masar platform
  2. Choose the promotions service
  3. See promotions announcements
  4. Choosing career desires
  5. Knowing the result of the comparison

For professionals

  1. Log in through the national unified access to the Masar platform
  2. Choose the promotions service
  3. Job selection
  4. Put up an advertisement
  5. Evaluation
  6. Trade-off
  7. Adoption of the minutes of promotions

When the entity submits an advertisement, the employee can access the service through the national access and enter the “Determining Job Desires” screen.

An electronic service that enables users to raise grievances, follow-up and respond to them by the concerned authorities. It also allows viewing the statement electronically.

To create a grievance request:

  1. Log in via Single Access by the complainant
  2. Clicking on “Grievances” from the side menu

Choose "Submit a Grievance"

  1. The user is transferred to the grievance request form
  2. You can fill in the required fields and press send

The request will be processed by the ministry’s specialists, and the complainant can view the statement by following up on the status of the request via the “grievance requests” screen.

This service provides automation for all procedures for verifying the data of state employees whose services have ended in light of the service calculated for the purpose of retirement, and then issuing a service statement to be sent to the Public Pension Agency to automatically complete the payment of their pension entitlements

  1. Request for validity of the service
  2. Entering the service through the link above
  3. Create a new order
  4. Send the application after completing the data
  5. Follow up on the status of the order

The service of "My Career Data" enables the clients of the Ministry of Human Resources and Social Development, including civil servants and human resources specialists, to take advantage of the modern technologies that the ministry is working on developing. The platform provides digital services for the civil government employee, enabling him to be able to correct and review data, in addition to the medical reports service In partnership with the Ministry of Health, access to the historical employment record and printing of a service statement was also provided, with the possibility of following up on training and scholarship decisions and administrative transactions, and providing the service period after approving the update requests on the job data, and the platform enables the employee to follow up on all requests from anywhere and at any time. In addition to more digital services that will shorten the employee's time and effort without consulting the ministry

  1. Register for the service or log in if you already have an account
  2. Complete the data update process
  3. Use of electronic services
  4. Benefit from medical reports and statistics
  5. Follow up on requests for administrative transactions and human resources operations
  6. Technical and procedural support

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